Find answers to the most commonly asked questions about our services, company, and more.
We offer free pickups throughout the Chicagoland area! This includes the following counties: Cook, Dekalb, Dupage, Grundy, Kane, Kendall, Lake, Mchenry, and Will.
We accept partnerships with charities, schools, churches, and businesses! If you think we could have a beneficial relationship, please reach out to us!
No! There is no limit or minimum. Whether you have 1 bag or 100+ we will gladly pick up your items!
Yes! This is 100% free, no strings attached whatsoever! We will never ask for any type of compensation or payment information!
We partner with charities, non profits, and recyclers to ensure your items no matter the condition can be used in one way or another! Items are sorted and those deemed to be usable will gain a new home either domestically or in an underdeveloped country. Unwearable clothing will be recycled and made into new items!
Please place all your items in tied bags or boxes, schedule a pickup, and have your items out by 8 a.m. on your pickup date! Items do not need to be separated, but separating clothes from shoes is appreciated!
All pickups take place between the hours of 8am and 5pm. Please have your items out by 8am on your pickup date to ensure a successful pickup!
There is absolutely no limit! Feel free to leave as many approved items as you want for us to pickup. We will gladly accept :)
No! Whether you leave us 1 pair of shoes or a singular shirt, or many items, we will gladly pick it up!
We ask that you leave your bags closer to the porch/garage on a rainy day. We also ask you make sure the items are inside tied plastic bags to prevent water from getting on the clothes. We do still pickup in the rain and snow! If we feel the weather is too severe for us to ensure our drivers safety, we will send you an email letting you know a makeup date.